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Course Overview
Course Overview
Learning Objectives
Learning Objectives
After completing this course, users are able to:
Explain the difference between customer service and Service Excellence.
Understand and be able to implement important strategies and skills needed to provide Service Excellence.
Understand and describe the role that staff have in contributing to a positive workplace and school climate.
Project Details
Project Details
Software: Illustrator, After Effects, Premiere Pro and Articulate Rise
Deliverables: Illustrations, Videos, SCORM package (course)
Audience: All MPS employees
Duration: 45-60 minutes
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